New Source Broadband uses a two-way radio and antenna system called a “Subscriber Module” or “SM” installed on your roof, an exterior wall, or some other structure outside your home or office to provide an Internet connection via sophisticated wireless technology. This combination transmitter/receiver/antenna system is carefully aligned by our installation technician to point at a corresponding Access Point on a nearby tower and must have a clear line-of-sight (no trees, buildings, or hills blocking the path). Depending on how far your SM is from our tower, the SM may be a small rectangular unit or can be a dish (similar to a satellite dish in appearance) up to 24 inches in diameter. When you send and receive information over the Internet, it goes over the wireless link from your radio/antenna to our Access Point. From there that information travels over our “backhaul,” which is a point-to-point wireless or fiber-optic connection hooked directly to the Internet. Our service has very low “latency” (or delay) compared to satellite Internet, where signals must travel thousands of miles into space. NSB’s service is well suited for digital phone (also known as Voice over Internet Protocol/VoIP) and other uses such as VPNs or gaming.